What Our
Customers Say

"Alex serviced my boiler and immediately diagnosed why it had been crackling, something no one else had flagged. He contacted Vaillant Group directly on my behalf since the boiler was only a year old, which showed real initiative. Arrived fully prepared, paperwork in order, and made the whole process effortless. Genuinely knowledgeable and great to deal with. Highly recommend."

"Excellent service: I tried to book for a week's time, but in fact was happy to have Alex arrive on the dot at 7:30 the very next morning. Superb service as always, careful checking of the boiler for safety, as many explanations and bits of useful advice as needed or requested, all delivered without any pressure and with time to listen and give considered advice for future options and DIY possibilities. I couldn't recommend the company more highly."

"I have requested Annett Heating Limited services a few times now, Kas and Alex are the staff memberes that I have corresponded with. I have to say the coustom service is fantastic I am able to watsup message them with my issue and Kas always comes back properly. She is able to book an engineer in swiftly and always provides great service ensuring price of job is give in advance if possible. So there are no surprises if cost is unknown you are informed of this in advance. Alex who usually attends is very knowledgeable and swift at diagnosis. He is able to get the job done and leaves the area clean and tidy after. He has also discussed and spotted potential problems that may happen, and has been right as I have then had to call them out to fix it. All in all a fantastic company to use definitely recommend anyone with plumber issues to get in touch with them."

"Great customer service and quick response. Kas and Alex were able to diagnose our problem with toilet cistern very efficiently and cost effectively."

"This guy knows his stuff. Sorted out the central heating at home. Did some extra things for us and serviced our boiler fully. Very nice guy and was professional and very friendly. My elderly Mum felt safe with him at our home. Communication is great with the company with full yransparency of work done and assesment of our heating at home. Would highlu recommend this company"

"Alex is very helpful, will squeeze you in if he can and always replies to calls or msgs. Top man....thoroughly recommend 👍🏼"

"⭐⭐⭐⭐⭐ **Outstanding Service from Start to Finish!** I had an amazing experience with this plumbing company! Alex, the gas specialist, was absolutely fantastic. He was professional, knowledgeable, and took the time to explain everything clearly before starting the work. You can tell he truly cares about safety and quality. The job was completed efficiently and to a very high standard. Kashtur(KAS) in the office was just as impressive. She was friendly, organized, and made the whole booking process smooth and stress-free. Her communication was excellent, and she kept me updated every step of the way. It's rare to find a team that combines technical expertise with such great customer service. I highly recommend this company—Alex and Kas make a brilliant team! I wouldn't hesitate to use their services again."

"Highly recommend Alex and his team. I had a new System Boiler replaced and his work is of good standard and will highlight any existing issues that need urgent attention and ensures the system is safe on a yearly service."

"I have been using Alex's services to inspect and service my boiler for the past few years, and I have been extremely satisfied with the quality of service provided on every occasion. He is always punctual, professional, and very knowledgeable. He explains everything clearly, answers any questions patiently, and ensures the boiler is working safely and efficiently before leaving. His work is thorough and tidy, and I feel confident that my heating system is in very good hands. It's reassuring to have a reliable and trustworthy engineer year after year. I would highly recommend his services to anyone looking for a skilled and dependable professional."

"Alex has been coming to us for years and I highly trust and recommend him. Kas is also fantastic at coordinating the jobs!"

"Alex has been looking after our boiler etc for several years. Always accommodating, extremely knowledgeable and explains everything so simply so I understand what needs doing and why. He is someone you can trust to do what is necessary to keep the boiler and heating / hot water in perfect working order and never fear being overcharged. I highly recommend Annett Heating - simply brilliant!"

"I can't recommend highly enough. Since installing my setup through to ongoing servicing and repairs I've always received an excellent level of service from the team."

"Excellent service provided, would highly recommend for any plumbing or heating installs & repairs."

"Great communication, very quick response, and good quality of work."

"Great service and very helpful"

"I've been with this company for a while now. Reliable and trustworthy. Wouldn't think of going anywhere else. Almost like family!! 🤩"

"A thoroughly professional company. Transparent prices, accurate estimate, good quality work, punctual. Good communication with the company both by Kas in the office and Alex and his colleagues on site. I highly recommend Annett Heating."

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"Alex has been looking after all my plumbing needs at my house and other properties for many years. Always professional, punctual and friendly and will explain clearly the issues and what is required to relolve the issue. He knows his stuff and I wouldn't trust anyone else."

"Alex is so professional and knowledgeable - i have had 'plumbing' cowboys in the past which has been so stressful - having Alex fix my boiler was a pleasure, he did such a good job and a lovely person"

"Great engineer. He really knows his stuff. Kept my old boiler going for a few more years despite its under rating and age. Fitted a new more powerful Worcester boiler that better suits the house. Now the house is lovely and warm. Thanks. He is conscientious, friendly, polite and trustworthy. Always willing to help either over the phone or a visit. Difficult to find trades people with these characteristics these days."

"We've had the pleasure of working with Annett heating on numerous jobs. From our side as a plumbing merchant, it makes a huge difference dealing with someone who really knows their trade, orders the right materials, and communicates clearly. It's clear they take pride in their work and care about delivering the best results for their customers. We recommend them whenever customers ask for a reliable heating engineer, and customers regularly come back to us with praise."

"Always on time and excellent knowledge in their field. They have fitted & serviced my boiler and cylinder tank for 10 years. No complaints just great service, affordable prices. Thanks guys and keep up the impressive work!"

"Highly recommend Alex and his team. Knowledgeable, friendly, and made changing my boiler a smooth and stress-free experience."

"We have fitted a new boiler with this heating company, fantastic experience with them, i know him personally for long time, honest and reliable."

"Thank you to the excellent team at Annett Heating! They're always there when we need their plumbing and heating services, and their engineer always goes above and beyond."

"Fantastic gas and plumbing service, very friendly and accommodating with all of my questions. Would highly recommend to anyone looking to get plumbing / gas works done"

"I have used this company for last 7 years. The entire Team is reliable and professional with all works priced in detail and done with the timeframe. Great service 👍"

"Reliable, excellent work, nice people. Fair price. What more is there? Thanks"

"Good Plumbing service"

"Alex from Annett Heating has been the best referral that was made to me. He is patient and explains his actions over the tasks he is completing. He has supported me on my annual boiler service to random leaks in our rads to an emergency call out during Christmas when our a boiler corroded a copper pipe with the leak going into the ceiling. Could not praise him enough for his support. Would 100% recommend him and his team."